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Mesunee ("we", "us", "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how Mesunee collects, uses, and safeguards the information of our customers, visitors, and users (collectively, the "Users") through our website located at www.mesunee.com (the "Site"), our products and services offered via the Site, our related social media pages, or through other interactions with Mesunee (collectively, the "Services").

By accessing our Services, using their features, and/or submitting information to Mesunee, you agree to the terms and conditions outlined in our Terms of Use and this Privacy Policy.

1.INFORMATION WE COLLECT

A. Information You Provide

When you register an account or make a purchase through our Services, we collect certain "Personal Information" that can directly or indirectly identify you. This may include:

• Your name

• Email address

• Phone number

• Shipping address

• Billing information

• Other similar details

You may also provide us with Personal Information of others (e.g., when sending a gift).

B. Device Information

When you access our Services through a device, we may collect:

• Device identifiers (e.g., device ID, device type)
  This helps us uniquely identify your device and improve our Services (e.g., providing updates). Device identifiers may be linked with other Personal Information.

C. Website Analytics

We may collect information about your interaction with our Services (directly or through third-party services) using:

• Logging tools

• Cookies
  This data can sometimes be associated with your Personal Information. We use this to analyze website usage and user interest. (See "Service Providers" section for details.)

D. Log Data

Our servers automatically record information when you access/use our Services, including:

• Your device’s IP address

• Referring web page

• Purchases/viewed products

• Browser type & settings

• Access dates/times

• Browser configuration

• Language preferences

• Cookie data
  If location services are enabled, we may collect:

• GPS signals

• Nearby Wi-Fi/cell tower data

E. Cookies and Tracking Technologies

• A cookie is a small text file stored on your device by your web browser.

• We use cookies, pixel tags, and web beacons to collect usage data (e.g., preferences, shopping cart items).

• This "Usage Data" may become Personal Information if linked to you.

• Third-party cookies (e.g., social media platforms) may track activity across websites.

How to Manage Tracking:

• iOS: Settings > Privacy & Security > Tracking

• Android: Settings > Google > Ads > Opt out of interest-based ads

 2.HOW WE USE YOUR INFORMATION

We process data based on:

• Contractual obligations

• Legitimate business interests

• Your consent (where applicable)

Specific Uses Include:

     Providing & Improving Services:

• Support, troubleshooting, security fixes, usage analysis.

• Email/phone for important notices.

    Personalization & Customer Service:

• Suggest products, remind about abandoned carts, respond to inquiries.

    Legal Compliance:

• Only process data if required by law.

   Communications:

• Transaction updates, responses to requests/questions.

   Technical & Administrative Messages:

• Security alerts, service changes.

   Transaction Processing:

• Billing, account management, discount codes.

   Security & Policy Enforcement:

• Investigate abuse, fraud, or Terms violations.

   Marketing:

• New products, offers, audience analysis.

• Opt-out available (see "Communications Opt-Out").

   Feedback & Improvements:

• Enhance Site based on user data.

Legal Basis (GDPR):

• Art. 6(1)(f): Legitimate interests (Site improvement)

• Art. 6(1)(b): Contract fulfillment

• Art. 6(1)(a): Consent

3. SHARING AND DISCLOSURE OF INFORMATION

Mesunee may share your Personal Information under these circumstances:

A. Service Providers

• Shared with: Shipping companies, payment processors, email services.

• Restrictions: Contractually prohibited from using data for promotions/resale.

• Includes: Email sharing with brand ambassadors for commission tracking.

B. Marketing & Business Development

• Non-personal data (analytics, device info) shared to improve Services.

• Providers bound by confidentiality agreements.

C. Legal & Compliance

• Disclosed if required by:

  • Court orders, subpoenas, government requests.

  • Fraud investigations or policy violations.

D. Business Transfers

• In mergers/acquisitions, data may transfer to successors.

E. Public Posts

• Information you voluntarily share (e.g., comments) becomes public.

F. Promotional Postings

• Only with explicit email consent.

4. DATA RETENTION

• Retained for:

  • Fulfillment of purposes in this policy.

  • Legal obligations, dispute resolution.

• Usage Data: Typically shorter retention unless for security/legal needs.

5. INTERNATIONAL DATA TRANSFERS

• Your data may be processed/stored outside your country.

• By using Services, you consent to transfer under applicable laws.

6. YOUR RIGHTS (GDPR/UK GDPR)

EEA/UK Users May:

• Access their data.

• Correct inaccuracies.

• Request deletion ("Right to Be Forgotten").

• Object to processing (e.g., direct marketing).

• Restrict processing temporarily.

• Data portability (machine-readable format).

• Withdraw consent (where applicable).

• Lodge complaints with data protection authorities.

To Exercise Rights:
Contact us at mesuneeus@gmail.com. Identity verification may be required.

No Fee Unless: Request is unfounded/repetitive.

Policy Changes: EEA/UK users will be notified via pop-up/banner for re-consent.

7. CHILDREN’S PRIVACY

• Not directed at children under 13.

• Parents/guardians may contact us to delete unintentionally collected data.

8. SECURITY MEASURES

• Implement protections for data transmission/storage.

• No 100% secure method; we strive for commercially acceptable standards.

9. THIRD-PARTY LINKS

• Not responsible for privacy practices of external sites.

• Review third-party policies independently.

10. SERVICE PROVIDERS

• Third parties (e.g., payment processors, marketers) assist with:

  • Service delivery.

  • Analytics (may retain anonymized data).

• Bound by confidentiality; no unauthorized use.

11. OPTING OUT OF COMMUNICATIONS

• Marketing emails: Unsubscribe via link or contact us.

• Transactional messages: Still sent for order/account purposes.

12. ACCOUNT MANAGEMENT

• Update info or delete accounts by contacting us.

13. POLICY UPDATES

• Changes posted on this page.

• Continued use = acceptance.

Last Updated: 1 April

14. CONTACT INFORMATION

Mesunee

Phone: +91 7327723000
Email: mesuneeus@gmail.com
Website: mesunee.com